PrivacyPolicy

1. Information We Collect

Crystal Events collects information necessary to provide exceptional event planning services:

• Personal information (name, email, phone number, address)
• Event details and preferences
• Payment and billing information
• Communication history and preferences
• Website usage data and cookies

2. How We Use Your Information

We use your information to:

• Plan, coordinate, and execute your events
• Communicate with you about services and event details
• Process payments and manage billing
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted vendors and partners necessary to execute your event, payment processors for billing purposes, and legal authorities when required by law. All third parties are contractually obligated to protect your information.

4. Data Security

We implement industry-standard security measures to protect your information including secure data encryption, regular security audits, restricted access to personal information, and secure payment processing systems. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• File a complaint with data protection authorities

7. Email Communications

By providing your email address, you consent to receive service-related communications. You may receive marketing emails if you opt-in. You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.